Refund Policy
therabreath provides a customer-focused 30-day return and exchange program for eligible purchases delivered in the United States.
Eligibility and Timing
For eligible purchases from therabreath, the return or exchange request period remains open for 30 days from confirmed delivery.
To start, contact therabreath at support@therabreathbest.shop and obtain approval before mailing or handing over any merchandise.
Store-Paid Return Shipping
For an approved change-of-mind return or exchange, therabreath covers the shipping cost through a prepaid label or another no-cost method.
therabreath also bears all return shipping costs for damage, defects, quality concerns, wrong items, or missing items and components.
Refund Processing
After approval and any required inspection, therabreath issues the refund to the original payment method; the credit must arrive within 5-10 business days.
Items Not Eligible for a No-Reason Return
therabreath cannot accept a change-of-mind return for custom goods, clearance or Final Sale merchandise, gift cards, or opened intimate and hygiene-sensitive products.
A listed exclusion does not override remedies available for damage, defects, wrong or missing goods, or any non-waivable consumer right.
Cancellation Requests
An order may be cancelled before shipment by contacting support@therabreathbest.shop promptly. Once shipped, the request is handled under this Refund Policy.
Unless therabreath supplies a different approved location, returns go to 216 North Ave 21, Los Angeles, California, 90031, United States; customers must wait for instructions before shipping.
Merchant Information
Business name: therabreath
Brand or store name: therabreath
Email: support@therabreathbest.shop
Phone: 512-945-8076
Physical address: 216 North Ave 21, Los Angeles, California, 90031, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))